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General Product Understanding
This feature is available on the ✅ Web Portal and the ✅ Mobile Application.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.
1. Go to portal.swaymedical.com
2. Enter your email address associated with your User/Admin Sway account
3. Click "Submit"
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4. Click on "Log in with Sway Password"
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5. Click on "Forgot Password"
6. Enter your email address associated with your User/Admin Sway account
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7. Within a short couple of minutes you will receive an email to reset your Sway password
8. Copy and Paste the link in the email into a web browser's URL spacebar
9. Enter a new password.
10. Once your new password matched the requirements, click submit
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11. Once your password if reset, you will receive an email confirming your password was successfully reset/changed
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1. Open the Sway App
2. Click on "Forgot Password"
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3. Enter your email address associated with your User/Admin Sway account
4. Click "Send Reset"
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5. Within a short couple of minutes you will receive an email to reset your Sway password
6. Click on the link in the email to reset password
7. Enter a new password
8. Once your new password matched the requirements, click submit
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9. Once your password if reset, you will receive an email confirming your password was successfully reset/changed
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