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How to Complete a Hardware Verification

9/4/2025

This feature is available on the ✅ Web Portal and the ✅ Mobile Application.

This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.

This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.

Hardware verification is to ensure that the testing device is capable of completing a Sway Medical test with the necessary hardware components under FDA Class II requirements.

Portal
Mobile App

1. Once on the Testing Procedure's page, click “Hardware Verification.”

2. To verify the accelerometer and position sensors are delivering accurate results, lay the device on a flat surface with the screen facing up and press “Run Verification.” A countdown will initiate while verification is running. Do not touch the device while running verification.

3. Once the test is complete, the device will show either a red “X” or a green “check mark.”

- If a red “X” is shown, adjust the device to make sure that it is on a level, hard surface and click “Run Verification” again. If this continues, a new device will need to be used to complete the test.

- If a green “check mark” is shown after the verification test, the device is cleared to be used for the Sway test. Click “Finish” to return to the testing series and start the first module

4. This will take you back to the Testing Procedure's page allowing you to continue with the test.

If you have any questions regarding the hardware verification process, please reach out to Sway Support, support@swaymedical.com.

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