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General Product Understanding
This feature is available on the ✅ Web Portal and the ✅ Mobile Application.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.
A group or profile code can only be edited if it is active. If a code has expired, you will need to generate a new profile or group code before having the ability to edit.
1. Log into the Sway Portal.
2. Click the "Codes" tab under Main Menu and choose the code you want to edit.
3. While on the specific code's page, click the "Pencil" next to the code name.
4. In this view, you can edit the expiration date and who will receive notifications when this specific code is used.
5. Click "Save"
If you need further assistance, contact Sway Support at Support@swaymedical.com.
1. Log into the Sway app.
2. Click "Codes" at the bottom toolbar and choose the code you want to edit.
3. To change end date, click "Actions" and "Change End Date."
4. Choose the date you would like your code to expire and click "Update."
5. To change Notifications, click "Actions" in the top right-hand corner of the specific code page and "Edit Notfications."
6. Choose who to add notifications and how to be notified. A phone number capable of receiving text messages needs to be associated to the User in the Sway Portal in order to receive SMS notifications.
If you need further assistance, contact Sway Support at Support@swaymedical.com.
