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How to set up a Healthy Roster integration

24/6/2024

This feature is available on the ✅ Web Portal and the ✅ Mobile Application.

This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.

This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.

Portal

Sway University - Healthy Roster Integration Video Tutorial

STEPS

1. Visit Sway Medical's Integrations Page and click the Request Integration button

2. Complete the pop up form - choose Healthy Roster from the drop down menu

3. A member from the Sway Customer Experience Team will reach out via email to send terms and conditions via Adobe for your organization to sign.

             - These terms and conditions are to ensure that you and your organization are agreeing to send Sway health data to Healthy Roster

4. Once you have returned the signed copy of the terms via Adobe, we will be notified.

5. A member from Sway's Customer Experience Team will reach out via email to let you know when your Sway system EMR integration has been activated

The following steps will be required to finalize the integration

  • Log in to the web portal
  • Go to the Organization tab on the bottom left hand side of the screen
  • Choose External Integrations tab (as seen below)
  • From the drop down choose Healthy Roster and copy/paste your Healthy Roster Provider ID into the space provided.
  • Then click Save/Submit

What to Expect: 

Every time your athlete takes a test on Sway and completes it, a PDF report of the current test will be sent over the Documents tab in the athlete’s Healthy Roster profile. 

--- Expect the document to be transferred within 3-8 minutes 

If there is a mismatch in names or DOB between the systems, you will see an alert in Healthy Roster of an unassigned or ambiguous match

--- You will be prompted on where/who to attach the document 

Support: 

If you need assistance setting up the integration please contact support@swaymedical.com

Please contact the Healthy Roster Support Team at help@healthyroster.com for your healthcare provider ID

Mobile App
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FAQs

A short list of frequently asked questions  and tips about using Sway.