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How to Merge Profiles

24/6/2024

This feature is available on the ✅ Web Portal and the ✅ Mobile Application.

This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.

This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.

Portal

1. Log into the Sway Portal

2. Click on “Tools” on the left-hand side

3. Enter the Profile ID of the profile that you want all of the information to merge into in the “Profile to Keep” field. Enter the Profile ID of the profile that you are getting rid of by merging in the “Profile to Lose” field.

4. Click “Merge Profiles”

6. A green banner will appear to confirm the two profiles successfully merged

Mobile App
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A short list of frequently asked questions  and tips about using Sway.