Home
Profile Modifications
This feature is available on the ✅ Web Portal and the ✅ Mobile Application.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.
Once profile is shared and imported: All tests completed and Events created/edited through this profile will be updated in both Sway systems.
Importing a Profile can be accessed via the Sway web portal and Sway app by:
1. Scanning the QR code that was provided to you either from the Clinical Report PDF
2. Scanning QR code or clicking a link received directly from another healthcare provider to the Sway app,
2. Manually importing the profile without a QR code/link in the Sway web portal or Sway app, by confirming the Sway Profile ID, First Name, Last Name and DOB.
To understand how a profile can be shared, please review our How to Share a Profile article. If you have any questions regarding our Profile Sharing feature, please reach out to Sway Support at support@swaymedical.com.
If no QR code/link provided: manually importing an athlete without QR Code or Link:
1. Log into Sway Portal on your computer/desktop.
2. In the Profile tab, under the Main menu, Click “Import Profile.”
3. Input the demographics of the profile to be imported into your Sway organization, including which group they are to be added to in your system and click “Save.”
You should see a green "Profile Successfully Imported" banner and the the profile page will automatically open in the Sway web portal.
Note: If you have access to multiple Sway organizations (Sway Org A and B) and you are trying to import a profile from Sway Org B to Sway Org A, you will need to follow the steps for manually importing a shared profile in the Sway web portal.
If a QR code/link is provided:
1. Click the link or scan the QR code with your mobile device which will automatically take you to the Sway medical app (Log into the Sway mobile app if not logged in already).
2. Review demographics that were auto-filled and input remaining fields including DOB of shared profile and group(s) for profile to be added to in your Sway organization.
3. The profile page will automatically open in the Sway mobile app.
If no QR code/link provided: manually importing an athlete without QR Code or Link:
1. Log into the Sway mobile app a click Profiles in the bottom of the screen.
2. Click "Actions" in the top righthand corner and "Import Profile."
3. Input the demographics of the profile to be imported into your Sway organization, including which group they are to be added to in your system and click “Save.”
4. The profile page will automatically open in the Sway mobile app.
Note: If you have access to multiple Sway organizations (Sway Org A and B) and you are trying to import a profile from Sway Org B to Sway Org A, you will need to follow the steps for manually importing a shared profile in the Sway app.
