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Admin Capabilities
This feature is available on the ✅ Web Portal and the ✅ Mobile Application.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
This feature is available on the ✅ Mobile App only and is not available on the ❌ Web Portal.
Follow the steps below to set up your Sway EMR integration:
1. Head over to the Sway Medical’s Integrations page and click the Request Integration button
2. Complete the Integration Request form as prompted - choose Teamworks AMS then click SUBMIT
3. A member from the Sway Customer Experience Team will reach out via email to send terms and conditions via Adobe for your organization to sign
---These terms and conditions are to ensure that you and your organization are agreeing to send Sway health data to Teamworks AMS
4. Once you have returned the signed copy of the terms via Adobe, Sway will be notified from Adobe.
5. Once we have your signed terms, you will receive an email from Sway Medical stating that your API key has been enabled
6. From there you need to log into the web portal - click ORGANIZATION tab
7. Choose EXTERNAL INTEGRATIONS
8. Choose CREATE - click Teamworks
9. Select an expiration date for your API key - most IT departments allow a 1 year maximum for API keys - please reach out to your organizations IT department to ask how long you may have an open API for
10. Copy the API key that has been created and send it to your Teamworks PSM for final steps to complete the integration process.
What to Expect:
- Every time your athlete takes a test on Sway and completes it, the average scores for each module and the PDF report of the current test will be imported into AMS as an event, that can be used in custom calculations, reports, alerts, automations and dashboards
- Expect the information to be transferred within 3-5 minutes
- If you do not see the Sway data in Teamworks, that means there is a mismatch between patient identifiers (first name, last name, DOB). Please check both systems to ensure that the identifiers match and adjust
Support: If you need assistance setting up the integration please contact Support@swaymedical.com and please contact your Teamworks PSM if you have any issues or email support@teamworks.com
